AMENITIES:
- Seatbelt (Bus Company have equipted seatbelt for each seats on bus)
- Wifi (Bus Company have equipted Wifi on bus)
- Water (Customers will served water on bus)
- AirCondition (Bus Company have equipted air condition on bus)
- Wet Napkin (Bus Company have equipted wet napkin on bus)
- Pillow (Bus Company have equipted pillow on bus)
- Emergency Hammer (Bus Company have equipted emergency hammer on bus to escape when needed)
POLICIES
Onboarding
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Show up 30 minutes at the office/ticket counter/bus station before for check in
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Show off SMS/Email before boarding
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Do not bring food, smelly food to the bus
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Do not smoke, drink alcohol or use drugs on the bus
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Do not bring flammable objects to the vehicle
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Do not litter in the bus
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Do not make noise in the bus
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Take off shoes or sandals before boarding
Hand Baggage
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The total weight of hand baggage item(s) must not exceed 20 kgs
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Refuse to transport overload/overweight goods
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No refund in case of cancellation due to violation of baggage regulations
Children & Pregnant Passengers
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Children under the age of 3 or under 100 cm are allowed to share seat/bed with their parents
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Children from the age of 4 or from 101 cm have to buy ticket as adult
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Pregnant women need to ensure health during the trip
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The operator has the right to cancel tickets if passengers do not comply with the regulations on children and pregnant women
Animals/Pets
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Passengers with pets are kindly requested to inform before departure and present at least 60 minutes before departure
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Pets must be in good health, free of diseases communicable to humans, and must be properly vaccinated, should not have offensive smell or odor, and should not be predisposed to cause harm to other animals, people, or luggage.
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Pets need to be put on muzzle, cage, bag or backpack to ensure safe transportation, preventing pet from running out
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The carrier only accept to transport animals as a checked baggage; not allow to bring to the bus with the passengers
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Weather during transport sometimes affects the health of pets, the operator is not responsible for animal health during the trip
VAT Invoice
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The operator does not provide VAT invoices
Bicycle/Motobike Freight
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Customers are kindly requested to contact hotlines of Xedihue for surcharge and confirmation of availability for baggage compartment.
NOTE:
- Cancellation fee is calculated on original price, excluding discount and not exceeding your paid amount.
- The price does not apply on Holidays. Contact with xedihue.com for best price
Please call: (+84) 989661264 - (+84) 937809095
(Mr Truong John)
To get Bus Ticket With high Quanlity & Cheapest Price
Add: 40 Bat Dan Str, Cua Dong Ward, Hoan Kiem Dist, Ha noi, Viet Nam
Tel/Zalo/WhatApp: (+84) 989661264 - (+84) 937809095
E - mail: xedihue@gmail.com Website: xedihue.com
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